# "Analytics" Page

Our Analytics page allows you to drill down into Learner Metrics. We provide
insight into Completion Rates, Progress, Learner Engagement and Accuracy, and
more. Whether you want a snapshot of current progress, or a detailed look into a
specific course module, our Analytics page makes your data visible, accurate,
and shareable.


OVERVIEW:



Completion rate: The number of learners who have completed 100% of any course.
This is determined by calculating how many users received all course modules and
did not opt out.

Progress Rate: A high-level snapshot of how far along your Learners are. This is
the percentage of progress across all courses and all learners.

Answer Accuracy: The total number of correctly answered multiple choice
questions divided by the total number of multiple choice questions the user has
answered -- if they haven’t answered any multiple choice questions or there are
no multiple choice questions in the course, this comes back as 100% as it
represents their accuracy across the opportunities they have had to answer
correctly or incorrectly

Reply Rate: Measures learner engagement by calculating the percentage of posed
questions that received responses.

Engagement Rate: The percentage of learners that have replied to at least one
question.

Drop Off Rate: The percentage of learners who stop progressing at any point in a
course due to stopping, pausing, opting out, or encountering an error.

Confidence Lift: Displays the average increase in learner confidence from the
start to the end of a course, a key indicator of potential behavior change.

Learner NPS: Presents the average Net Promoter Score from learner feedback,
indicating their likelihood to recommend the course. This is not visible by
default and needs to be enabled by your CSM.

Learner Sentiment: Reveals learners' likelihood to recommend their courses to
colleagues, with higher scores suggesting better engagement potential.

In Progress: Sheer number of learners that are enrolled in an active course.

Enrollment over time: Any enrollment over a specific period of time.

Export as CSV: You can use this button to export and share your numbers as CSV
across teams. You can filter your data using the drop-down menus to export more
specific data on a Course, Cohort, Schedule, or Learner.

Courses: By selecting a specific course from the filter menu, you can view
accuracy and learner count for one or multiple courses in this view.




MORE INFORMATION:

Scrolling down further, you'll be able to view specific data by Enrollments,
Content, Cohorts, or Responses.





By selecting a course and then clicking on the Engagement tab, you can analyze
each course lesson and view metrics, including Lesson Progress, Drop-Off Rate,
Reply Rate, and Answer Accuracy. You can also click on any question to view its
responses or select "Response Summary" to get an overview of the responses for
each question.







To learn more about the various data exports, check out this article: Exports
[/article/1061-exports]

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